Frequently Asked Questions |
Find answers to common questions about our luxury transportation services
Quick Answers
Minimum booking time?
24 hours advance
Service availability?
24/7 statewide
Gratuity included?
Optional, 20% suggested
Fleet size?
50+ luxury vehicles
Detailed Frequently Asked Questions
frequently asked questions about Booking & Reservations
How far in advance should I book?
The best way recommended is to book at least 24-48 hours in advance to arrange everything for the best service. For special events like weddings and other larger events, we recommend you book at least 2-4 weeks before the event to ensure the availability of your preferred vehicle.
What types of cars do you offer?
We’ve got cars for every occasion; you just name it. From sleek sedans and spacious SUVs to classic stretch limos, party buses, and even luxury vans for larger groups, our fleet is modern, clean, and meticulously maintained. Think of us as your personal chauffeur service with style.
Do you serve the entire metro area?
Yes! We cover the entire metropolitan region and beyond. Whether you’re in the city center, the suburbs, or even heading to the airport or a nearby town, we’ve got you covered, and we are available 24/7. Just let us know your pickup and drop-off locations, and we’ll take care of the rest.
Can I book a limo for just an hour?
Absolutely! We don’t believe in long minimums unless you need them. Whether you need a 30-minute ride to the airport or a 6-hour tour of the city, we tailor our packages to fit your schedule. There is no pressure, no surprises, because we believe in our services.
frequently asked questions About Services & Pricing
Are your drivers professional and reliable?
100%. Our drivers aren’t just chauffeurs; in fact, they’re trained professionals with clean records, excellent customer service skills, and a deep knowledge of the area. They dress sharply and classily, arrive on time, and treat your ride like it’s their own. Safety and courtesy? That’s our standard.
Do you offer airport transfers?
We specialize in them. No more rushing through parking lots or waiting for taxis. We track your flight in real time, so even if your plane lands early or late, we’ll be there waiting with a sign and a smile. Complimentary bottled water, Wi-Fi, and luggage help are included.
Is there a cancellation policy?
We get that plans changed. If you need to cancel or reschedule, just give us at least 24 hours’ notice, and there’s no fee. Cancellations within 24 hours may be subject to a small charge, but we always do our best to work with you.
Can I customize my ride?
Absolutely. Want champagne chilling in the back? Soft lighting? A playlist of your favorite songs? We’ll make it happen. Just let us know your preferences when you book, and we’ll turn your ride into an experience.
frequently asked questions about Vehicle Information
Do you provide services for weddings?
Who doesn’t love weddings? At least we do, and we make it more beautiful with our services, because we know how important this day is. From the bride’s arrival in a classic Rolls-Royce to shuttling guests between venues, we handle every detail with care. We even offer complimentary décor upgrades and flexible timing to match your schedule.
Are your prices transparent?
Totally. No hidden fees, no last-minute surprises. When you get your quote, it’s the price you pay. However, if you add something extra (and we’ll always ask first). We believe in honest pricing because you deserve to know exactly what you’re paying for.
What if I need to change my pickup time?
No problem! Life happens. Just give us a quick call or message, and we’ll adjust your schedule. We’re here to serve you, not stick to rigid rules.
Do you offer corporate or group bookings?
Yes, and we’re great at it. Whether it’s a team outing, client entertainment, or a multi-vehicle airport shuttle for your conference, we’ve handled it all. We offer discounted group rates and dedicated account managers to make logistics easy.